Over deze dealer
Het Zwarte Fietsenplan "spiegelkwartier" is een erkende Sparta dealer en E-bike Testcenter. Om een goede indruk te krijgen van het rijgedrag en rijcomfort van de verschillende Sparta e-bikes, raden wij je aan om een testrit te maken. Ben je benieuwd of deze dealer een Sparta demomodel beschikbaar heeft waarop je een testrit kunt maken? Neem dan even contact op met Het Zwarte Fietsenplan "spiegelkwartier".
- MA 08:00 - 20:00
- DI 08:00 - 20:00
- WO 08:00 - 20:00
- DO 08:00 - 20:00
- VR 08:00 - 20:00
- ZA 09:00 - 19:00
- ZO gesloten
- Dealerpage.0 09:00 - 19:00
Avoid at all costs. I went there to have a flat tire fixed on my (6-month old) bike. Apart from the tire, my bike was working perfectly fine. My bike came back all rusty, it now makes more noise than an electrical bike. Reason for that is that apparently my chain needed to be oiled and tightened, so they did something with it (I guess this is them trying to « upsell » stuff when they see a naive person like me who can’t say no). Anyway I don’t know what they did but it feels like my bike has aged 5 years during 1 day of ‘repair’. Never again. I usually don't post negative reviews but this time I can't hold myself back.
WARNING! Rip off Merchants, if they think you are a Tourist or Expat, they will charge you double or triple what it would normally cost to change a tyre. Also the customer service was very rude.
My chain broke and after telling the mechanic how to help me (he didn't come up with the idea of at least fixing my old one as he didn't have a replacement), he charged me 10 euros for a 5 minute task(!) instead of using this as an opportunity to find loyal clients that bring future revenue. And no, in contrast to the claim further down in the comments here that prices are communicated before the work, this did not happen. Used to rent bikes here when I had guests visiting me in Amsterdam. But with this attitude, I'll look for a different place.
They changed staff recently I believe, but I received an excellent service by the highly skilled staff that works there.