Over deze dealer
Het Zwarte Fietsenplan "spiegelkwartier" is een erkende Sparta dealer en E-bike Testcenter. Om een goede indruk te krijgen van het rijgedrag en rijcomfort van de verschillende Sparta e-bikes, raden wij je aan om een testrit te maken. Ben je benieuwd of deze dealer een Sparta demomodel beschikbaar heeft waarop je een testrit kunt maken? Neem dan even contact op met Het Zwarte Fietsenplan "spiegelkwartier".
- MA 08:00 - 20:00
- DI 08:00 - 20:00
- WO 08:00 - 20:00
- DO 08:00 - 20:00
- VR 08:00 - 20:00
- ZA 09:00 - 19:00
- ZO gesloten
- Dealerpage.0 09:00 - 19:00
My chain broke and after telling the mechanic how to help me (he didn't come up with the idea of at least fixing my old one as he didn't have a replacement), he charged me 10 euros for a 5 minute task(!) instead of using this as an opportunity to find loyal clients that bring future revenue. And no, in contrast to the claim further down in the comments here that prices are communicated before the work, this did not happen. Used to rent bikes here when I had guests visiting me in Amsterdam. But with this attitude, I'll look for a different place.
They changed staff recently I believe, but I received an excellent service by the highly skilled staff that works there.
Waited a day and a half for them to replace a tire and tube before being ripped off to the tune of €54! Rude staff. Do yourself a favor and take your bike somewhere else.
Like the other reviewers, I had a bad experience twice with this company. First time, I bought a €700 bike, and the company absolutely refused to cooperate when I sent back the export certificate, in accordance with Dutch law, to get a 21% VAT refund. Additionally, when I got it serviced, it came back with the seat came back off-centre. The young guy seemed very unenthusiastic to fix it, and when he did he put it in way too low, either as punishment or because he didn't give a damn. Avoid Het Zwarte Fietsenplan, that's my advice.